Customer communities have been growing considerably, but for many the pandemic has accelerated the need to adapt and evolve to meet the needs of today's consumers.
In this easily digestible eBook we go over the basics of customer communities, how they have been helping brands through the Covid-19 crisis, and how they will continue to help in the long-term.
What is an online community?
Why are online communities important right now?
What problems do communities solve long-term?
Why the importance of communities is soaring?
Rob has been the CEO of 4 Roads for 15 years. In that time, he has grown 4 Roads into a community leader, specialising in online community development, implementation and strategy.
He is a hands on leader who is passionate about helping brands successfully understand and adopt digital solutions that enhance their customer experience.