Intended Audiences and Aims
The aim of this discussion paper is to inspire people who work in the UK’s public bodies to open discussions internally and across partners about how they can deploy an Intelligent Self Service (ISS) Strategy that sits across the entire organisation, with top-level sponsorship and support.
The aim is to assist heads of service, chief executives and others involved at all levels in all of these organisations (and more), including political leadership or governing bodies where applicable.
